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Terms of Service

Following is a combination "Terms of Service" / Client Information / Agreement and Payment Information form. Please print, initial all pages and fax to 602-467-3275. No cover page needed. Thanks!

Client Contact Information:

Name: _________________________ Title: ______________________

Organization: _________________________ Email: ___________________________________

Address: ___________________________________

City: _____________ State: ___ Zip: _____________

Phone: _________________ Phone 2: _________________ Fax: _________________


Domain Name Information:

Your Domain Name (If you have one): ____________________________

Your Domain Name Preferences (If you don't yet)

1. ____________________________________________

2. ____________________________________________

3. ____________________________________________

Web Hosting Options (please select one):

_____ Starter: 45mb space, 10 Emails, 1 domain & registration $15/month
_____ Basic: 100mb space, 20 Emails, 2 domains & registration $22/month
_____ Advanced: 325mb space, 40 emails, 1 mailing list, 3 domains & registration $30/month
_____ Other (as negotiated per phone / email) ___ /month

____________________________________________________________

Terms of Service:

1. Authorization. The client certifies that she/he is authorized to represent the organization (if there is an organization).

2. Client Rights. Client has the right to be completely satisfied with work completed by Brighter Earth, Inc. (Brighter Earth). Client has the right to review all work and invoices and to inform Brighter Earth if client is not completely satisfied.

3. Communication: Client will submit requests for changes in writing via email and will check email in a timely manner to review Brighter Earth questions and invoices.

4. Completion Times. Minor updates will generally be completed within 3 days upon receipt. Brighter Earth will expedite requests per client’s requests for free if requested and possible, or will request approval for additional charges from client for expediting. Client can inform Brighter Earth of any specific times by which they would like for work to be completed and we will do our very best to meet your preferred time-frame.

5. Assignment of Project. Brighter Earth reserves the right to assign subcontractors to this project to insure the right fit for the job as well as ontime completion.

6. Limit of Liability. Client has final responsibility for all web site content, for reviewing content in a timely manner in order to ensure accuracy and accordance with client’s needs. Brighter Earth does not warrant that the functions contained in these web pages or the Internet website will meet the client's requirements or that the operation of the web pages will be uninterrupted or errorfree. The entire risk as to the quality and performance of the web pages and website is with client. In no event will Brighter Earth be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or web site, even if Brighter Earth has been advised of the possibility of such damages.

7. Copyrights and Trademarks. The client represents to Brighter Earth and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Brighter Earth for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Brighter Earth and its subcontractors, employees and board members from any claim or suit arising from the use of such elements furnished by the client.

8. Domain Name Ownership. Client retains ownership of any domain names registered by Brighter Earth on behalf of client provided all invoices and web hosting has been paid in full.

9. Laws Affecting Electronic Commerce. From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Brighter Earth and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

10. Copyright to Web Site. Copyright to the finished assembled work of web pages produced by Brighter Earth is owned by the client upon payment for the work (except where client has purchased shared designs). Rights to photos, graphics, source code, workup files, and computer programs remain the property of their respective owners but client retains the right to continue to use such items on the client’s web site for which they were designed. Brighter Earth and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios and to use code written for clients on other clients web sites.

11. Sole Agreement. The agreement contained in this "Terms of Service" constitutes the sole and entire agreement between Brighter Earth and the client regarding the client’s web site(s) and supersedes any and all prior oral or written representations, communications, understandings and agreements; with the exception of Brighter Earth's Acceptable Use Policy, Privacy Policy and Refund Policy as posted on this web site.

12. Process. Brighter Earth will submit specifications and receive verification prior to programming and design. For example, graphics to be used, fields for database and forms, and validation specifications (which fields are required, length of field, relationships between fields). Client will review specifications and confirm. Upon confirmation or changes submitted per client, programming will begin. All pages will be reviewed by the client after they are initially put on the web. Changes will be made as specified. Client will not be charged for changes needed due to Brighter Earth errors, such as typos and misspellings.

Fees and Charges:

Client may request items in addition to any items set at fixed costs, and will be billed at an hourly rate as described below:

1. Standard Web Site Maintenance $35/hour (unless otherwise negotiated or quoted).

a. Add/Modify/Delete text, links, graphics in HTML format or CSS Styles, Optimize/Crop/Size graphics
b. Email forms

2. ModerateSkilled Tasks $50/hour (unless otherwise negotiated or quoted).

a. Web Site Design
b. Template setup
c. Javascript
d. Custom graphic design
e. Logo design
f. Rollover effects
g. Marketing and Search Engine Optimization

3. MoreSkilled Web Site Elements $65/hour (unless otherwise negotiated or quoted).

a. Add/Modify Flash, Perl, PHP, More complex Javascript, ASP or any other programming languages
b. Setup/Modify databases such as MySQL, MS SQL Server, MS Access
c. Create custom graphics or logos
d. Database driven forms or pages
e. Flash or other animated Design

4. Web Hosting. Any web hosting requested by client will be billed on automatic recurring monthly payments.

5. Payment Terms. Brighter Earth will send invoices weekly or monthly depending on amount of accumulated charges. If client has requested work and the time for the month is less than one hours' worth, the client will be billed for a full hour. Invoices are payable upon receipt. Brighter Earth will not perform work unapproved beyond $ _______ per month without email approval from client. (Please fill in the amount you are comfortable with).

6. Initial Payment and Refund Policy. This agreement begins with a downpayment of $ __________ which constitutes acceptance of this agreement. (Please fill in the amount you are comfortable with or as discussed, $100 minimum for any service other than web hosting and domains.)

Payments: Invoices will be sent via email to the email address at the top of this agreement. Clients will be automatically billed electronically no sooner than one week after sending an invoice. If client disagrees
with anything on the invoice, they will contact Brighter Earth via email and/or phone.

Electronic Billing Address (if different than at top of):


Address: ___________________________________

City: _____________ State: ___ Zip: _____________


Electronic Billing Information:


Credit Card Number: _____________________________ CVV2: ______ Expires: ________

Name on Card: _________________________________________________________________


Authorized Signature: _______________________________________ Date ________________


or


Bank Name: _____________________ Bank Phone: ________________

Routing Number: ______________________ DDA #: ________________________


Authorized Signature: _______________________________________ Date ________________


* * * * * * * *

Please print, initial all pages and fax to 602-467-3275.


Call To Order
928-699-3281

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